Account deletion

Who manages your Rootie account

Rootie accounts are created and managed by the training administrator of your organisation, so deletion requests are handled through your organisation.

To delete your account

1. Tell the training administrator at your organisation that you want your account deleted.
2. Your administrator forwards the request to support@rootielearning.com or removes the account in the Rootie admin panel.
3. Once the request is confirmed, your account and personal data are deleted or anonymised within 30 days.

Contacting us directly

If you can’t reach your administrator, write from the e-mail address registered in Rootie to support@rootielearning.com and we will complete the request together with your organisation.

What is deleted and kept

Your name, contact details, answers, scores and notification records are deleted. Records we must keep by law are kept only as long as required. See the Privacy Policy.