Let’s build your frontline team’s annual training plan together
We prepare a 12-month microlearning plan around your roles, your mandatory training and your goals, free of charge. The first month’s training comes ready too, so your team can start on WhatsApp straight away.
- A plan for your company
- First month ready to go
- No commitment
What you get
A discovery call
In 30 minutes we go through your roles, mandatory training, existing documents and goals.
A 12-month training roadmap
Quarterly themes, a mandatory-training calendar, a standing onboarding path for new starters, reinforcement and league periods, and the measures for each period.
First month’s training and a pilot
The first month’s training comes ready, adapted from your own documents or our catalog. After a one-week pilot we share a report on participation and knowledge levels.
An example annual plan
An example built from programs in our catalog. Your plan is shaped around your roles, documents and goals.
Solid foundations
- In-store Customer ExperienceOnboarding
- Food Safety and HygieneExam
- Data Protection and Security AwarenessOnboarding
Growing sales
- Upselling and Cross-sellingLeague
- Visual MerchandisingPractice
- Click and CollectOnboarding
Operations and shrinkage
- Stock and StockroomPractice
- Loss Prevention and CheckoutReinforcement
- First Aid BasicsOnboarding
Getting ready for peak season
- Returns, Exchanges and ComplaintsPractice
- Stress and WellbeingReinforcement
- Leadership for New ManagersOnboarding
All year: an onboarding path for new starters, monthly reinforcement rounds and progress reports.
- Onboarding
- Each employee starts on their own first day and moves at their own pace.
- Practice
- Works through a topic with a few questions a day.
- Reinforcement
- Makes knowledge stick with spaced repetition.
- League
- Teams compete on a leaderboard.
- Exam
- Measures competence in a one-off exam.
How it works
- 1Fill in the form2 minutes
- 2Discovery call30 minutes
- 3Your plan and first month’s trainingWithin a few working days of the call
- 4Pilot and report1 week
Frequently asked questions
Is it really free?
Yes. We prepare the plan and the first month’s training free of charge. Whether you continue afterwards is entirely up to you.
How long does it take?
The discovery call takes 30 minutes. Your plan and the first month’s training are ready within a few working days of the call.
Are our documents safe?
We only use the documents you share to prepare your plan and training, and we never share them with third parties.
Do employees need to download an app?
No. Employees get their training on WhatsApp, and can use the Rootie app as well if they like.
Which companies do you work with?
Any company with frontline teams, especially in retail, insurance, ground handling, pharma and energy.