Energy Efficiency Advice for Customers

Reading consumption, simple savings tips and advice customers trust.

FreeWhatsApp2 min a day32 activities

What’s inside

  • Reading consumption
  • Where does the energy go?
  • Simple savings tips
  • Steps that need investment
  • Advice customers trust

Sample question

An elderly customer says that because their bill was high, they are thinking of not turning the heater on at all this winter. What do you say?      
Ask them not to put their health at risk, and explain they can save without giving up warmth, for example by closing off unused roomsSay it's the best way to cut the bill and back their decisionSay it's their decision and close the subject

Questions arrive on WhatsApp like this and are answered with one tap.

How it works

  1. 1Start the programLeave your name and number; the first question reaches your WhatsApp within seconds.
  2. 2Two minutes a dayShort, interactive questions: fill in the blank, ordering, matching and more.
  3. 3Points and rankingEvery correct answer earns points, and the team ranking keeps people coming back.

What the manager sees

Once the program runs for your team, the dashboard shows who takes part, which topics are answered correctly and where people struggle most, so knowledge gaps surface before they turn into lost sales or complaints.

This program can be part of your annual training plan

Let us prepare a 12-month training plan around your roles and documents, free of charge.

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