Food Safety and Hygiene

Personal hygiene, the cold chain, use-by dates and cross-contamination.

FreeWhatsApp2 min a day33 activities

What’s inside

  • Personal hygiene
  • The cold chain
  • Date labels and stock rotation
  • Preventing cross-contamination
  • Cleaning, pests and reporting

Sample question

You're putting a delivery of yoghurts on the shelf. Which is the right way to do it?      
Bring the shorter-dated ones to the front and put the new ones behindPut the new ones at the front because they look fresherMix them all up; customers will pick what they want anyway

Questions arrive on WhatsApp like this and are answered with one tap.

How it works

  1. 1Start the programLeave your name and number; the first question reaches your WhatsApp within seconds.
  2. 2Two minutes a dayShort, interactive questions: fill in the blank, ordering, matching and more.
  3. 3Points and rankingEvery correct answer earns points, and the team ranking keeps people coming back.

What the manager sees

Once the program runs for your team, the dashboard shows who takes part, which topics are answered correctly and where people struggle most, so knowledge gaps surface before they turn into lost sales or complaints.

This program can be part of your annual training plan

Let us prepare a 12-month training plan around your roles and documents, free of charge.

Get my annual plan

More free programs

All programs
RetailFreeWhatsAppUpselling and Cross-sellingSuggesting complementary products, growing the basket and selling without pushing.View and startRetailFreeWhatsAppIn-store Customer ExperienceGreeting, finding the need, body language and seeing the customer off.View and startRetailFreeWhatsAppReturns, Exchanges and ComplaintsReturn rights, difficult customers and turning a complaint into a fix.View and start