Leadership for New Managers

Getting to know the team, setting goals, one-to-ones and difficult conversations.

FreeWhatsApp2 min a day31 activities

What’s inside

  • Stepping up and getting to know the team
  • Clear goals and expectations
  • One-to-one meetings
  • Giving feedback
  • Difficult conversations

Sample question

A team member has been late for their shift several times in the last two weeks. What do you do?      
Talk to them in private soon, share the examples I've seen and ask whyWait a while longer in case it sorts itself outTell everyone at the team meeting that lateness is unacceptable

Questions arrive on WhatsApp like this and are answered with one tap.

How it works

  1. 1Start the programLeave your name and number; the first question reaches your WhatsApp within seconds.
  2. 2Two minutes a dayShort, interactive questions: fill in the blank, ordering, matching and more.
  3. 3Points and rankingEvery correct answer earns points, and the team ranking keeps people coming back.

What the manager sees

Once the program runs for your team, the dashboard shows who takes part, which topics are answered correctly and where people struggle most, so knowledge gaps surface before they turn into lost sales or complaints.

This program can be part of your annual training plan

Let us prepare a 12-month training plan around your roles and documents, free of charge.

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