Handling Objections and Closing
“Too expensive”, “I’ll think about it”, renewal calls and cross-selling.
What’s inside
- Turning objections into opportunities
- “Too expensive” and value
- “I’ll think about it” and closing
- The renewal call
- Needs-based cross-selling
Sample question
The customer listened to the proposal and said, “Let me think it over.” What is the best reply?
“Of course. What’s on your mind most as you decide: the price, the cover or the timing?”“Fine, call me whenever you like.”“This offer may not be valid tomorrow, so it’s best to decide now.”
Questions arrive on WhatsApp like this and are answered with one tap.
How it works
- 1Start the programLeave your name and number; the first question reaches your WhatsApp within seconds.
- 2Two minutes a dayShort, interactive questions: fill in the blank, ordering, matching and more.
- 3Points and rankingEvery correct answer earns points, and the team ranking keeps people coming back.
What the manager sees
Once the program runs for your team, the dashboard shows who takes part, which topics are answered correctly and where people struggle most, so knowledge gaps surface before they turn into lost sales or complaints.
This program can be part of your annual training plan
Let us prepare a 12-month training plan around your roles and documents, free of charge.
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