Adverse Event Reporting

The representative’s duty to report, timelines and the right channel.

FreeWhatsApp2 min a day31 activities

What’s inside

  • Adverse events and pharmacovigilance
  • What to report: special situations and the four essentials
  • Your duty and the clock: the moment of awareness
  • The right channel, privacy and the medical-advice boundary
  • Reporting in the field: visits, congresses, social media

Sample question

Chatting with you, a doctor mentions that a patient on your company's medicine has been feeling dizzy, but says they're not sure the medicine is to blame. What do you do?      
Report it to my company's pharmacovigilance team; judging causality is their job.Not report it, since the doctor isn't sure, and ask again at my next visit.Not even make a note, since dizziness is a common complaint.

Questions arrive on WhatsApp like this and are answered with one tap.

How it works

  1. 1Start the programLeave your name and number; the first question reaches your WhatsApp within seconds.
  2. 2Two minutes a dayShort, interactive questions: fill in the blank, ordering, matching and more.
  3. 3Points and rankingEvery correct answer earns points, and the team ranking keeps people coming back.

What the manager sees

Once the program runs for your team, the dashboard shows who takes part, which topics are answered correctly and where people struggle most, so knowledge gaps surface before they turn into lost sales or complaints.

This program can be part of your annual training plan

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