Anti-Money Laundering

Know your customer, red flags for suspicious transactions and the right reporting channel.

FreeWhatsApp2 min a day31 activities

What’s inside

  • What money laundering is
  • Know your customer
  • Red flags for suspicious transactions
  • The right reporting channel
  • Confidentiality, records and everyday habits

Sample question

You've reported to the compliance officer. A few days later the customer calls: "Why is my transaction delayed?" What do you say?      
Say the transaction is being processed, without mentioning the report, and check with the compliance officer how to respondTell them we've filed a suspicion report, to be honest with themTell them it will probably be rejected and they'd be better off going to another company

Questions arrive on WhatsApp like this and are answered with one tap.

How it works

  1. 1Start the programLeave your name and number; the first question reaches your WhatsApp within seconds.
  2. 2Two minutes a dayShort, interactive questions: fill in the blank, ordering, matching and more.
  3. 3Points and rankingEvery correct answer earns points, and the team ranking keeps people coming back.

What the manager sees

Once the program runs for your team, the dashboard shows who takes part, which topics are answered correctly and where people struggle most, so knowledge gaps surface before they turn into lost sales or complaints.

This program can be part of your annual training plan

Let us prepare a 12-month training plan around your roles and documents, free of charge.

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