Communication and Feedback

Active listening, clear messages, and giving and receiving constructive feedback.

FreeWhatsApp2 min a day33 activities

What’s inside

  • The basics of communication
  • Active listening
  • Clear messages
  • Giving constructive feedback
  • Receiving feedback

Sample question

You have just told your team about tomorrow's shift change. How do you make sure the message was understood?      
Ask someone in the team to briefly repeat the key points in their own wordsAsk "Is that clear?" and, if nobody says anything, assume it isSay the same sentences again, louder

Questions arrive on WhatsApp like this and are answered with one tap.

How it works

  1. 1Start the programLeave your name and number; the first question reaches your WhatsApp within seconds.
  2. 2Two minutes a dayShort, interactive questions: fill in the blank, ordering, matching and more.
  3. 3Points and rankingEvery correct answer earns points, and the team ranking keeps people coming back.

What the manager sees

Once the program runs for your team, the dashboard shows who takes part, which topics are answered correctly and where people struggle most, so knowledge gaps surface before they turn into lost sales or complaints.

This program can be part of your annual training plan

Let us prepare a 12-month training plan around your roles and documents, free of charge.

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